Position Overview

Oversee the functions of the Front Office during non-business hours of Northlands Rescue Mission.

Essential Job Functions

• Perform client intakes as needed
• Assist clients with daily needs such as access to linens, personal care items, etc.
• Complete shift reports
• Attend mandatory meetings
• Document client incidents
• Ability to interact with staff, clients, and community members positively and professionally
• Responsible to uphold NRM guidelines
• Proficient with computer, phone and other technology
• Creative problem-solving skills
• Oversee and maintain security of the building
• Oversee and help maintain the cleanliness of the building and the front office

Requirements

• Must be able to interact and communicate with individuals at all levels of the organization.
• Ability to maintain effective working relationships with others, including other regulatory agencies, departments, and the public; administer contracts for facility repairs; prepare clear, complete and technically accurate reports; make effective oral presentations to groups in a public forum; work independently under minimum supervision.
• Must have mandatory TB test every 6- 12 months.

Education/Training/Experience

• High school diploma or GED; one or more years of experience or training; or equivalent combination of education and experience.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.